Customer Relationship Officer

We are looking for a proactive and customer-focused Customer Relations Executive to join our team. This entry-level role is ideal for someone who enjoys interacting with clients, resolving queries, and ensuring a seamless customer experience in a corporate environment.

Key Responsibilities:

• Act as the first point of contact for customer queries and concerns
• Build and maintain strong relationships with clients
• Ensure timely resolution of customer issues and escalate when required
• Coordinate with internal teams to deliver on client requirements
• Maintain records of customer interactions and follow-ups
• Support in improving customer satisfaction and retention

Requirements:

• 0–1 year of experience / Freshers can apply
• Bachelor’s degree in any discipline
• Excellent communication and interpersonal skills
• Strong problem-solving and coordination abilities
• Basic knowledge of MS Office

What We’re Looking For:

• Customer-first mindset
• Good listening and communication skills
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn

Job Types: Full-time, Permanent, Fresher

Pay: ₹28,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person